Soporte Tecnico

LATAM, Colombia, Colombia

Minimum Level of Education Required:Bachelors Degree

Percentage of Travel:Up to 25%

Location:Bogota, Colombia

Ref#:110788

Job Summary and Primary Responsibilities

• Supports the surgical teams through training and knowledge of the technical use of company products.

• Maintains the product training manual, materials, and programs.

• Documents and reports any product failures or customer complaints.

• Provides feedback and recommendations for product improvement, and potential new products with appropriate departments.

• Makes recommendations to improve service and responsiveness to clients.

• Tests all instruments and equipment before and after surgery to identify and separate all items with defects.

• Promotes company products and procedures with potential surgeons and external clients.

• Maintains a sterile environment for the patient and surgical team before, during and after surgery.

• Documents and reports any product failures or customer complaints.

• Performs other duties as assigned.

Required Skills / Capabilities

• Basic knowledge of surgical instrumentation

• Solid organizational skills with the ability to prioritize with competing responsibilities.

• Basic ability to communicate cross-functionally and work under stressful conditions.

• Essential computer knowledge with basic skills in MS Office applications

• Be qualified for and maintain privileges at all required hospitals.

Education and Experience

• Typically requires a Bachelor’s degree

Travel and/or Physical Requirements

• Able to travel up to 25%

• Must be able to frequently lift and/or move up to 50 pounds

For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are availablehere (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . NuVasive's EEO policy is availablehere (https://www.nuvasive.com/wp-content/uploads/2019/06/COP-NUV-HR0004-7.pdf) .

About NuVasive

NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, with a mission to transform surgery, advance care, and change lives. The Company's less-invasive, procedurally integrated surgical solutions are designed to deliver reproducible and clinically proven outcomes. The Company's comprehensive procedural portfolio includes surgical access instruments, spinal implants, fixation systems, biologics, software for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative neuromonitoring technology and service offerings. With more than $1 billion in net sales, NuVasive has approximately 2,700 employees and operates in more than 50 countries serving surgeons, hospitals, and patients. For more information, please visit www.nuvasive.com .