Job Title

Coordinator, Texan Hub

Agency

Tarleton State University

Department

Division of External Operations

Proposed Minimum Salary

Commensurate

Job Location

Fort Worth, Texas

Job Type

Staff

Job Description

The Texan Hub Coordinator provides support for prospective students, assisting them through the application process, and documenting all advising recommendations to streamline degree planning after admission. Provides pre-advising support for current students by scheduling appointments, ensuring students have the necessary transcripts/forms, and assisting with communication and follow-up correspondence. Provides administrative support and assistance for the departments located in the Student Services Suite, including Advising, Financial Aid, Registrar, Career Services, and others who provide student services on the Fort Worth campus. Exercises initiative and judgment in supporting administrators and staff with general administrative tasks and activities. Works collaboratively and cooperatively with other university personnel and the public when needed. Assists students, greets visitors, provides wayfinding, answers telephone, and routes mail. Performs specialized tasks requiring proficiency in the use of computer software.

Work hours: Mon-Fri; 9 AM-6 PM or as work requirements or alternative scheduling indicate; Serves as a Campus Security Authority (CSA).

Must be able to work remotely at the request of the University.

Essential Duties and Responsibilities:

• Coordinates schedules and appointments for External Operations and Tarleton State Fort Worth student services personnel.

• Creates programs and initiatives to increase awareness of the Texan Hub and student support services.

• Provides procedural support for Tarleton State Fort Worth first-year, transfer, graduate, and prospective students.

• Provides EAB Navigate and other Enterprise Management systems oversight for Tarleton State Fort Worth.

• Assist prospective students at various stages of the admissions process.

• Provides pre-advising support by ensuring current and prospective students have necessary information such as transcripts and other forms prior to visits.

• Greets campus visitors and providing support in other locations such as the reception area and Tarleton State @ TCC as needed.

• Provides directional assistance.

• Answers general campus telephone calls and email inquiries.

• Provide coordination and support for External Operations events, programs, and other campus-wide initiatives.

• Administrative Support: Provides administrative support and assistance for the departments located in the Student Services Suite, including Advising, Financial Aid, Registrar, Career Services, and others who provide services to students on the Fort Worth campus; Exercises initiative and judgment in supporting administrators and staff with general administrative tasks and activities; Schedules student appointments with respective departments;

• Reception: Answers and appropriately distributes incoming phone calls; Distributes mail (incoming, outgoing, intra-campus); Maintains broad knowledge of all programs and services so individuals may be directed appropriately

• Office Support: Inventories office supplies for Student Services Suite and forwards needs list to appropriate individuals; Stocks and stores incoming supplies; Maintains a neat and orderly office environment.

• Performs other departmental duties as assigned.

  Qualifications

  Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.

• Three years of related experience.

  Knowledge, Skills, and Abilities:

• Knowledge of general office practices and procedures.

• Demonstrated ability to communicate effectively, both orally and in writing. Strong interpersonal and organizational skills.

• Ability to work with sensitive information and maintain confidentiality.

• Ability to multitask and work cooperatively.

  Preferred Education and Experience:

• Business/technical school degree is preferred.

• Bilingual, Spanish.

Salary

Commensurate with experience

The target base annual salary is $39,120 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits

• Family Education Benefit (Tuition Scholarship) (https://www.tarleton.edu/scholarships/employees/)

• Doctoral Educational Assistance

Employee Health, Wellness, and Financial Planning (https://www.tarleton.edu/hr/benefits/)

• Fully covered employee health insurance

• Dental insurance

• Vision insurance

• Retirement and Insurance programs

Paid Leave (https://www.tarleton.edu/hr/benefits/)

• Paid sick leave

• Holiday pay

• Vacation

• Longevity pay

• Paid Birthday Leave

Other

• Complimentary tickets to all Athletic and Performing Fine Arts events

• Employee Wellness Release Time

• Staff Gym Membership Discount with Campus Recreation

• and other Tarleton Discounts

  Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

  Application Procedure:

  During the application process applicants have one opportunity to enter the requested information, upload documents and “Submit” the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

  Employment applications must include:

• Completed online application

• Cover Letter / Letter of Interest addressing qualifications

• Curriculum Vitae or Resume

• At least 3 current professional references and their full contact information

  Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference.

Strategic Planning for the Next Decade - Tarleton Forward 2030 (https://web.tarleton.edu/tarletonforward/)

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• Employee Services (https://www.tarleton.edu/hr/index.html)

• Benefits

• University Leadership (https://web.tarleton.edu/president/)

• Research and Economic Development

• Traditions and History (https://www.tarleton.edu/traditions/index.html)

  Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact employment@tarleton.edu .