JOB TITLE: Order Fulfillment and Delivery Specialist FLSA CLASSIFICATION: Non-Exempt SUMMARY: As the Order Fulfillment and Delivery Specialist, this person will help ensure client satisfaction by efficiently picking and assembling systems for order fulfillment. This individual will assist with receiving, physical inventory, and truck driving for deliveries as needed. ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Pick and assemble systems and setup supplies for sales order documents
• Utilize eAutomate to execute all assigned inventory transactions associated with each sale order
• Perform pre-assembly tasks including removal of packing tape and shipping brackets, toner installation and accessory attachment to main system
• Assist with any other warehouse logistics tasks as directed up to and including picking supply orders, pulling part requests, cycle counts and disposition of returned equipment and consumables
• Inspect and maintain company equipment used for daily activities including but not limited to; forklift and crane
• Safely transport and configure equipment at client locations
• Complete basic connectivity set up such as printing, scanning and faxing
• Assist Analysts on larger and or more complex implementations
• Properly decommission replaced equipment and return for processing
• Ensure safe and timely delivery of equipment
• Communicate with the internal team regarding schedule and arrival
• Interact with customers upon arrival at customer sites
• Recognize and escalate issues when additional assistance is required
• Maintain all PERRY proTECH property in clean and orderly condition and ensure facilities are secured
• Remain current on assigned training

GENERAL REQUIREMENTS:

• Excellent time management and organizational skills
• Excellent problem-solving skills and attention to detail
• Excellent customer service skills
• Extensive product knowledge and understanding of department processes
• Strong computer skills and analytical abilities
• Self-motivated, flexible, and take initiative
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• Present yourself in a professional and courteous manner as a representative of PERRY proTECH
• Uphold and embody PERRY proTECH core values at all times
• Abide by PERRY proTECH policies and procedures outlined in the Company Handbook

WORK ENVIRONMENT: The Order Fulfillment and Delivery Specialist works in the distribution center and is required to perform physical tasks such as lifting heavy objects and standing for long periods of time. This person may be required to drive in order to transport and install equipment and will communicate with the internal team to determine where they are needed most. QUALIFICATIONS:

• Minimum of a High School diploma or GED
• Pass IDOT/ODOT Physical
• Clean driving record
• Must be able to lift up to 50 lbs

Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding 58 years ago, PERRY proTECH has evolved with customer needs and adapted as technology progressed. PERRY proTECH manages relationships with multiple technology manufa