customer service representative.

• roslyn heights , new york

• posted may 13, 2024

job details

summary

• $17 - $19 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4533993

job details

A Healthcare Company is hiring a Customer Service Representative to join their growing team! This position is located in Roslyn Heights and is fully in office. We are seeking candidates with an upbeat personality that are great on the phone with customers, are reliable and are able to pick up new softwares and terminology quickly. We are open to candidates with customer service experience in an office setting or those from retail/food service seeking a career change. If you are interested, please to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!

salary: $17 - $19 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Learn about the company's products and services

• Respond promptly to calls and emails

• Record call details following set procedures Help customers with inquiries about products, services, and stores

• Process orders and direct calls to the right place

• Check documents for accuracy

• Handle insurance verification and authorization

• Use online systems to find necessary documents

• Input and review information in the system

• Keep Customer Service and Management informed about insurance trends

• Update the company's database with new insurance information

• Contact patients if documents don't meet requirements

Skills

• Follow-up

• Active Listening

• Telephone Etiquette

• Empathy

• Adapting to Change

• Interpersonal Sensitivity

• Basic Software Skills

• Basic Computer Skills

• Customer Service

• Call Center Support

• Customer Relations

• Customer support

• Client Service

• Phones

• Email

• Written Communication

• Verbal Communication

• Reliability

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

JE

jennifer eng

• +1 631 427 1096 (tel:+1 631 427 1096)

• jenn.eng@randstadusa.com