Roles & Responsibilities:

• Special order -review specific notes daily on all orders that need to be followed which would include rush orders, delivery dates, and stock

• Rush orders – call vendor same day to obtain status, and update Sales rep within 24 hours.

• Orders confirmed -within 24 hours of entry

• Ship dates – to be obtained within 2 days of entry

• Tracking updated- to be updated within 24-48 hours of ship date

• Backorders- notify the Sales rep within 2 days of order

• Service Calls- schedule and set up

• Communication – with a Sales rep, and Customer

• Startup / Demo- Will schedule startup directly with the end-user

• Returns/damages – evaluate the situation and create Return authorization (RA) when needed

Skills:

• order entry

• customer service

• clerical support

• microsoft

Additional Skills & Qualifications:

2+ years clerical or customer service experience

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.